Warranty Claim Submission

Please note: Manufacturer warranties cover defects in materials and workmanship - not damage caused by misuse, neglect, impact, modification, or improper storage. Claims will be reviewed by Powder House before forwarding to the brand.

Warranty Info

We stand behind the gear we sell. If you believe your product has a manufacturer defect, please use the form below to start a warranty claim. Powder House acts as a liaison between you and the brand to help process eligible claims. For questions, give us a call at (541) 389-6234.

How It Works

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Select Category
Pick your gear type and brand below
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Submit Claim
Fill out the form with photos and proof of purchase
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We Liaise
Powder House contacts the manufacturer on your behalf
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Resolution
Repair, replacement, or manufacturer decision within 3–5 days
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Important: A $50 processing fee applies to all in-house warranty claims. This helps cover shipping and handling costs for sending your product to the manufacturer.

If the manufacturer ultimately requires the item to be brought into the store, starting the claim online now will help expedite the process once we begin working with them directly.

🎿 Warranty Support

Please choose your product category and brand to begin your warranty claim. If you do not wish to fill out the warranty form via the manufacturer's website, you may choose the "In-House" option and we can do it on your behalf. A $50 warranty fee will be accrued.